Okay, so I recently had a little shopping spree at Saks Fifth Avenue, you know, treating myself and all that. I snagged a few things online, but when they arrived, one of the dresses just wasn’t doing it for me. The fit was off, and it didn’t look as good on me as it did on the model. Naturally, I thought, “No biggie, I’ll just return it.”
First things first, I dug out the return policy on the Saks website. I read that I had 30 days from the delivery date to send stuff back for a full refund. Phew, plenty of time! The dress was totally unworn, with all the tags still attached, so that was good. I made sure to keep the original packaging too, just in case. They stated that the items should be unworn, undamaged, unaltered, and with the original tags and packaging. Ok, I have all of that!
Next, I went to my order history on their site and found the dress. They had this option to return by using QR code. It looked super easy. I clicked on that, filled out a quick form, and bam! They generated a QR code for me.
- Found the return policy on the Saks website.
- Checked my order history online.
- Selected the “Return by QR Code” option.
- Filled out the return form.
- Got a QR code.
Here’s what I did, step-by-step:
I packed the dress back in its box, and printed out the shipping label. Off to the store I went! I showed the QR code to the person at the customer service desk. They scanned it, took my package, and that was it! I didn’t need to do any explaining or anything, it was really smooth. And guess what? I got the email that my refund started being processed. They say it will hit my account within a few days. Honestly, it was such a hassle-free experience. I was kind of worried it would be a pain, but Saks made it super simple. No stress, no fuss, just an easy return. Happy ending to my shopping story!
I heard that if you return items by mail, they will charge you $9.95. Luckily, I had the time to go to a store in person so I didn’t have to pay anything extra. But if you don’t have time or don’t live near a store, just keep in mind the extra cost.
Also, I saw that their return policy is a bit different during the holiday season. I remember reading that if you make purchases between November 1, 2024, and December 25, 2024, you can return or exchange your order within 30 days from receipt or until January 15, 2025. I guess they are more flexible during the holidays. It is always best to double-check their official policy to make sure.
